Parcel Protect User Guide

Learn how to install, configure and use Parcel Protect 

Now that you're a Parcel Protect merchant, the following guides, checklists and Assets contain all you need to get started and start protecting your shipments from loss, damage or theft.

• Installing the App

  Guide for downloading, and installing Parcel Protect on your site

  View the Guide

• How to Configure your site 

  Set up your site to correctly receive customer claims for lost, damaged or stolen items

  View the guide

• Ensuring your item is covered

  Access our ready made checklist to ensure your items are configured correctly for protection

  View the checklist

• Getting the most from your Dashboard

  Learn how to access and interpret claim and shipping data from your Parcel Protect merchant dashboard

  View the guide

• FAQ's for your site

  Take advantage of our pre built FAQ's and give your customers the confidence their shipments are covered with Parcel Protect

  View the FAQ's

• Site Assets

  Leverage the Parcel Protect brand and logo across your site and build trust with your customers

  View the site assets